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Supplier health and anomalies

The panel watches your price lists: whether the file was downloaded and whether part of the products suddenly disappeared. Problems show up in the summary on the "Suppliers" page, in the "Health & Diagnostics" tab and on "Synchronization".

  1. "Healthy Feeds": the price list was downloaded and parsed.
  2. "Failing Feeds": the price list was not downloaded or could not be parsed. The reason in plain words is in the "Health & Diagnostics" tab of the supplier.
  3. "Anomalies": the new price list has 30% or more fewer products than the average of the last 5 loads (or zero). Such an import is put into quarantine and is not applied, so that a failure on the supplier side does not zero out stock in your store. You can change the threshold in the price list settings.
  4. Products that disappeared from the price list are not archived at once, but after 7 days.
  5. "Sync Health" on "Synchronization": the share of suppliers without errors. Green from 80%, yellow 50-79%, red below 50%.

See also

What to do if the price list cannot be readNotifications
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