Duplicate products: how the system recognizes a product

On a repeated load, the system finds an already loaded product and updates it instead of creating a duplicate.

1. It looks first by SKU and barcode (EAN).
2. If there are none, by the internal product ID in the supplier price list.
3. If there is none either, by the exact product name. So duplicates are not created, but two different products with the same name will merge into one.
4. If different products in the price list itself have the same SKU, a conflict icon with the number of matches appears next to the SKU in "Product Overview".
5. "Product Deduplication Mode" in the supplier form: if you turn on "Allow Duplicates", every row of the price list becomes a separate product. Rarely needed, for example for variants without their own article numbers.

See also